Ben Lau

Senior Product Designer | Fractional Partner | Startups

Email | Phone | X | LinkedIn

[email protected]

+852 63532418

Hong Kong

About

I currently lead Product Design Lead at Small Batch Learning and partner with fast-moving startups on a fractional-basis.

Work Experience

Fractional Product Designer (Freelance)

Ben Lau Design

Jan 2024 - Present

I fully embed into your team for a few days a week to lead product design. I cover strategy, research and design to help shape your vision.

Head of Product Design

Small Batch Learning

Jun 2020 - Present

Lead product design to turn an ambitious idea into a validated product. This involved rethinking traditional training, validating concepts, scaling for enterprise, and delivering measurable results.

  • Grew active users to 50k+
  • Achieved 92% satisfaction among frontline staff
  • Established a research-driven, design-led culture
  • Built a scalable design system for rapid iteration

Senior UI/UX Designer

Appysport (Decathlon)

Sep 2019 - Mar 2020

UI/UX Designer

PCCW Solutions

Mar 2018 - Aug 2019

Management Consultant

Accenture

Dec 2016 - Feb 2018

Consultant

Vermeg

Dec 2013 - Feb 2016

Education

Computing, IT, Law & Management

King's College London

Pass with Merit

Sep 2011 - Sep 2012

Computer Science with Business Management

University of Birmingham

2:1

Sep 2008 - Jun 2011

Certificates

UX Design, UI Design, Design Thinking

Interaction Design Foundation

Jan 2018

Languages

English (Native) , Cantonese (Native)

Skills

Interaction Design

Design Strategy

Product Design

Design System

Web Design

User Research